Return Policy
Updated at 2024-11-11
1. Overview
At Orcanit Wellness, we are committed to providing high-quality wellness products and ensuring customer satisfaction. If you are not entirely satisfied with your purchase, we're here to help.
2. Return Eligibility
3. Non-Returnable Items
Certain items are exempt from being returned:
4. Return Process
To initiate a return:
5. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, a refund will be processed to your original method of payment within 7-10 business days.
6. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at support@orcanit.com.
7. Restocking Fee
A restocking fee of 15% may apply to certain returns. This fee will be deducted from your refund amount.
8. Contact Information
For any questions regarding our return and refund policy, please contact us at:
By placing an order with Orcanit Wellness, you agree to this return and refund policy.
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All Rights Reserved | Orcanit Wellness | Privacy Policy | Terms & Conditions | Return Policy